退款政策

What Is Your Return and Refund Policy?

We do not offer refunds on digital goods, custom made pieces, or any unclaimed mail that has been returned (excluding medical or other extenuating circumstances)

We work hard truly to offer the best possible service and want to be sure that you are taken care of in any event, we will work our best to reach a solution.

For new products like t-shirts, supplies, etc. If you are not happy with your order for whatever reason, we'll be happy to offer you a refund within 14 days of it's arrival to you, please return it to us (at your own cost) to our flagship location at:

1924us 2/20 Venture Drive, Noosaville, QLD, Australia, 4566

Once the returned parcel has arrived at our flagship we will issue an exchange/refund/store credit depending on your request minus the cost of shipping, and a 30% restock fee (for change-of-mind returns). We do not offer refunds on orders older then 14 days (from the date of arrival to you) we can however offer you store credit for the order minus the cost of shipping. We always recommend getting a tracking number and insurance for all returned parcels as we are not responsible for any lost or damaged returned parcels.

Please note: the customer is responsible to cover all shipping costs for exchanges and refunds unless the item has arrived faulty.

Thank you!